Skip to content
7340 Research Blvd, Austin TXMon–Fri: 7AM–6PM · Sat: 8AM–4PMMon–Fri: 7AM–6PM(512) 555-0198

FAQ

Common Questions

Quick answers to what our customers ask most.

A smiling mechanic in a grey work shirt stands by a tool cart under a raised car

Do you work on all makes and models?

Yes — our technicians service all domestic and import vehicles, from daily drivers to luxury cars. We have the diagnostic equipment and expertise for Ford, Chevy, Toyota, Honda, BMW, Mercedes, and everything in between.

How long will my repair take?

Most routine services (oil changes, brake pads, diagnostics) are completed same-day. Larger repairs typically take 1-2 days. We'll give you a clear timeline when we provide your estimate, and we'll keep you updated along the way.

Do I need an appointment, or can I just drop in?

We accept both! Appointments guarantee a time slot, but we welcome walk-ins and will get you in as quickly as possible. For oil changes and inspections, no appointment is usually needed.

How do I know if I really need the repair you're recommending?

We believe in full transparency. We'll show you exactly what we found — often with photos from under your vehicle. We explain what's urgent, what can wait, and what's just something to keep an eye on. No pressure, ever.

What forms of payment do you accept?

We accept all major credit cards (Visa, Mastercard, Amex, Discover), debit cards, cash, and personal checks. We want to make payment as convenient as possible.

Do you stand behind your work?

Absolutely. If a repair we performed isn't right, bring it back and we'll make it right — no questions asked. Our reputation depends on doing quality work the first time.

STILL HAVE QUESTIONS?

Get in Touch

Call us directly or fill out the form below. We’ll get back to you within the hour during business hours.

Hours
Mon–FriToday
7AM–6PM
SatToday
8AM–4PM